Shipping policy

Thank you for visiting and shopping at Koalakits36.com. Koalakits36 aims to offer you the best shipping options. Following are the terms and conditions that constitute our Shipping Policy.  All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

 

Koalakits36 currently ship to United States, United Kingdom, Australia, Canada, New Zealand, Germany. Should there be any specific countries/regions un-deliverable by our shipping agents, we will contact buyer via Email and arrange refund.

 

The unit price does not contain shipping fee; shipping fee will be calculated automatically when you place an order according to your detailed address.

You will receive a Shipment Confirmation email once your order has shipped and later your tracking number(s). The tracking number will be active within 24 hours. Most Koalakits packages are shipped first by sea then via DHL/UPS/FedEx/TNT to door. You could contact your local DHL/UPS/ FedEx/TNT for further shipping information. The estimated delivery time is 15-20 days.